Terms of Service

Last Updated: January 2025

These Terms of Service ("Terms") govern your use of Cold Email Wolf (the "Service") operated by Email Wolf Ltd ("we," "us," or "our"), a company registered in Cyprus.

Company Information

Email Wolf Ltd
Registered in Cyprus
Registration Number: [TBD]
Address: 28 Oktovriou Street, Lophitis Business Center II, 3rd Floor, Office 301, 2414 Nicosia, Cyprus
Email: [email protected]

1. Acceptance of Terms

By accessing or using Cold Email Wolf, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.

2. Lifetime License

Cold Email Wolf offers a Lifetime Deal (LTD) license model:

  • One-Time Payment: You pay once for lifetime access to the Service
  • No Recurring Fees: No monthly or annual subscription charges
  • Unlimited Usage: Subject to fair use policy and plan limits
  • Lifetime Updates: You receive all future updates and improvements
  • Non-Transferable: License is personal and cannot be transferred or resold

3. Acceptable Use Policy

You agree to use Cold Email Wolf only for lawful purposes. You must NOT:

  • Send spam or unsolicited emails
  • Violate CAN-SPAM, GDPR, or other email regulations
  • Use purchased or scraped email lists without permission
  • Send illegal, fraudulent, or malicious content
  • Impersonate others or misrepresent your identity
  • Abuse, harass, or threaten recipients
  • Attempt to gain unauthorized access to our systems
  • Resell or redistribute the Service

4. Email Compliance

You are responsible for complying with all email regulations:

  • CAN-SPAM Act: Include unsubscribe links, physical address, and accurate headers
  • GDPR: Obtain proper consent and respect data subject rights
  • CASL (Canada): Follow Canadian anti-spam legislation
  • Unsubscribe Requests: Honor opt-out requests within 10 business days

We provide tools to help you comply, but ultimate responsibility lies with you.

5. Fair Use Policy

While we offer unlimited usage, we maintain a fair use policy to ensure Service quality for all users. Excessive usage that impacts Service performance may result in temporary limits or account review.

6. Account Responsibility

  • You are responsible for maintaining account security
  • You must provide accurate registration information
  • You are responsible for all activity under your account
  • Notify us immediately of any unauthorized access
  • One account per person (no account sharing)

7. Refund Policy

30-Day Money-Back Guarantee:

  • Request refund within 30 days of purchase
  • No questions asked for first-time purchases
  • Refunds processed within 5-10 business days
  • Account access terminated upon refund

To request a refund, contact [email protected]

8. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted Service. We may perform maintenance, updates, or emergency repairs that temporarily affect availability. We are not liable for any damages resulting from Service interruptions.

9. Intellectual Property

Cold Email Wolf and its original content, features, and functionality are owned by Email Wolf Ltd and protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you create using the Service.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Total liability shall not exceed the amount you paid for the Service
  • We are not responsible for email deliverability rates or campaign results
  • We are not liable for third-party services (email providers, APIs)

11. Indemnification

You agree to indemnify and hold Email Wolf Ltd harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or violation of any laws or third-party rights.

12. Termination

We may terminate or suspend your account for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Abuse of the Service or its users
  • Non-payment (if applicable)

Upon termination, your right to use the Service ceases immediately.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Nicosia, Cyprus.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

15. Contact Us

For questions about these Terms:

Email Wolf Ltd
Email: [email protected]
Support: [email protected]
Address: 28 Oktovriou Street, Lophitis Business Center II, 3rd Floor, Office 301, 2414 Nicosia, Cyprus